Shipping Policy

Domestic Orders (Within India):

We are pleased to offer complimentary shipping on all orders within India. Once your order is placed, our team ensures swift processing and dispatch. For items 'Available in Stock,' the shipping time is 48–72 hours. Make-to-order items have a shipping time of 15-18 business days. Your order shipped will be fully insured, and we recommend that you inspect the package for any damage or tampering before accepting or signing for receipt.

For our Indian customers, all items are securely packaged and shipped free of charge via an insured courier.

International Orders:

International shipments are available at a flat rate of US$250 per shipment. This charge applies to orders being delivered outside of India. The shipping time for 'Available in Stock' items is 48–72 hours, while Make-to-order items may take 15-18 business days to ship. All international orders are shipped fully insured, and we encourage customers to inspect the package for any damage or tampering upon receipt.

Packaging:

Every piece of jewellery from us is delivered to your doorstep in durable, tamper-proof packaging. Whether it's a stunning piece of jewellery or a unique solitaire, your item will arrive in an exclusive Stefee Jewels Box along with the relevant certificates.

Free Gift Packaging:

If your purchase is intended as a gift, we offer complimentary gift packaging, complete with a personalised gift message of your choice. Your gift will be presented in distinctive Fiona Diamonds gift packaging. Whether you choose to hand-deliver the gift to your loved ones or have us deliver it, the recipient is sure to be impressed.